Service at Michaud Mitsubishi
At Michaud Mitsubishi, we don't end our committment to you when you drive off our lot in Danvers, MA. We are committed to keeping your car on the road for years to come. Whatever your service needs, from oil changes to complex repairs, the service technicians at Michaud Mitsubishi are prepared to help. Call 978-774-4040 or schedule your service online. We look forward to working with you. Here at Michaud Mitsubishi, we're different and we're ready to prove it.
Average Review Rating: 5.0
I was having a strange issue with my throttle and called Craig to see if he could take a look. We found out there was a recall on a relay for my 2015 Lancer, so we picked a saturday that I could come down from New Hampshire have have it taken care of. We thought, hopefully, that the relay would fix the throttle issue. Turns out it was a bad set of brake light bulbs (weird) but Craig and I spoke many times about the issue over the course of the week leading up to the service appointment. The relay was replaced without issue, everyone I saw and spoke to at the dealership was fantastic and professional but I have to mention again the personalized service and care I received from him. Make sure you guys keep him happy behind that service desk, because it seems like he goes above and beyond for every customer. Show Full Review
Craig was exceptionally knowledgeable and very friendly and He was a joy to be with while waiting for our car to be taken care of .
I didn't purchase my Mitsubishi at Michaud but, I had service done here. My car was making a rattling noise that the original dealer insisted was a heat shield. they decided to send me to Michaud because they know Mitsubishi's and maybe they could figure it out. I walked in to the friendliest staff, Craig Rogers, got me the best mechanic, Ari, to do a ride along so that I could replicate the issue. Once Ari heard it he said, "it sounds like a heat shield but, let me take a look at it." A half an hour later, Craig tells that Ari dig into bulletins and found that there is an issue that sounds like a heat shield but is caused by something else. They had my car fixed and back to me within a few hours. I cannot tell you how happy I am with the service that I received from everyone that I met, including Michael and Jim who gave me a ride to grab lunch while I waited. Michaud is lucky to have these guys who are smart, helpful and kind. I highly suggest Michaud! Show Full Review
I have moved from the dealer I purchased my car from to Michaud Mitsubishi due to their honesty and helpfulness. They completed the repairs on my car for 1/2 the price of the dealer, (what they quoted). They are honest about the amount of time the service will require and the cost of the service. They are friendly and you will feel welcome. Both Zach & Craig ensured that I was knowledgeable and comfortable with the service and quote. I highly recommend this dealership! Show Full Review
Jeff in the Service Department is always 'on point' and always has the perfect explanation when something goes wrong with my car. I have always been treated with respect when servicing my car at Michaud Mitsubishi. Wouldn't take it anywhere else. Show Full Review